Privacy Policy

This Privacy Policy explains how Sage Clear Day processes personal data in connection with its website and move-in and move-out cleaning services in New Delhi and the surrounding service area.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Privacy Office

Contact Information

Email contact
Telephone
+91 81281 15900
Postal address
R-500, Pamposh Road, New Delhi, IN, 110060
Privacy contact
User Rights

Your Rights

Subject to legal limits, you may ask to access, correct, update, or delete certain personal data, and you may object to or restrict some processing where applicable. If we rely on your consent for a specific activity, you may withdraw it for future processing.

Available rights may vary depending on the nature of the data and the applicable law.
Requests

How to Make a Request

To protect privacy, we may need to verify your identity and confirm the details of your request before responding. If a request cannot be fully satisfied, we will explain the reason where appropriate.

Requests are reviewed against identity, scope, and legal requirements before action is taken.
Data Retention

Data Retention

We keep personal data only for as long as needed to manage inquiries, bookings, service delivery, records, dispute handling, and legal compliance. When data is no longer required, we delete it or de-identify it where practical.

Retention depends on the reason the data was collected and any legal or accounting requirement.
Policy Updates

Changes to This Policy

The updated version will apply from the date it is posted unless a different effective date is stated. Where a change is material, we will take reasonable steps to draw attention to it through the website or other suitable notice.

We may revise this policy when our practices, services, or legal obligations change.

How We Use Data

We use personal data to respond to inquiries, prepare quotes, confirm property details and access arrangements, schedule appointments, deliver cleaning services, process payments, maintain records, manage customer support, improve website performance, and meet legal or accounting obligations.

Processing is limited to the operational purposes described here.

Service Providers and Partners

We may share personal data with payment processors, website hosting and technical support providers, communication tools, and other operational vendors that help us run the business. Where access is provided, it is limited to what is necessary for the relevant task and subject to confidentiality and security obligations.

Service providers receive only the information needed to perform their assigned functions.
Personal data

Data We Collect

We may collect contact details, property and access information, service preferences, appointment details, payment-related records, and any photos or notes you choose to provide for scope review. We also process limited technical data such as device, browser, and usage information when you visit the website.

The categories of data collected depend on the service inquiry, booking, and site interaction.
Data sources

How We Collect Data

We collect data from inquiry forms, phone or email communications, booking arrangements, property condition reviews, payment handling, and website interactions. In some cases, we also receive information from a person arranging access or confirming a booking on your behalf.

Information is received directly from users and may also be generated during service administration.
Cookie types

Cookies We Use

We may use session cookies, persistent cookies, and similar technologies to support site operation, remember basic preferences, and understand how the site is used. We do not use cookies to collect more information than is reasonably needed for these purposes.

Cookie use is limited to operational, preference, and basic analytics functions.
User controls

Cookie Controls

You may manage cookies through your browser or device settings and, where available, through on-site preference tools. Blocking some cookies may affect site functions such as form submission or session continuity.

Browser settings and similar controls can be used to limit non-essential cookies.